GHAR SOAPS
HOTTrusted by 10 Lakh+ customers, Ghar Soaps offers natural and chemical-free skincare products for women and men, including some of the best skincare products for dry skin, designed to brighten skin, reduce tan, lighten dark spots, heal acne, and promote an even skin tone.
Shiprocket NDRShiprocket Quick (SDD / NDD)Shiprocket CargoShiprocket rate card
83FIT
Est. orders / momedium
3.4L
range 1.8L–6.4L
Est. monthly GMVmedium
₹32Cr
₹17.0Cr–60.5Cr
AOVmedium
₹949
₹450–₹1,200
Modal weight
0-250g
96 SKUs · ₹299–₹999
Where they sell
channels detected across the web
D2C
gharsoaps.shopshopify49.5L visits/mo · 58.9K D2C orders/mo
Traffic & derived orders — trend
49.8L
Apr~59.3K ord
55.6L
May~66.3K ord
49.5L
Jun~58.9K ord
Quick-commerce
blinkitzeptoinstamartbigbasket
Offline / retail
online-onlyPre-order stack
checkout · payments · marketing tech
Checkout
GoKwik
Payments
not detected
Pixels / ads
Meta PixelGoogle Ads
Analytics
Google Tag ManagerGA4
Reviews / UGC
Judge.meLoox
Loyalty / CRO
Wigzo
Post-order stack
Shiprocket's core battleground
Aggregator
Shiprocket ✓
Tracking page
clickpost
WhatsApp
bitespeed
RTO / NDR
RTO none detectedNDR none detected
Couriers
xpressbeesbluedartshadowfaxdelhiveryekartdtdcecom express
Voice of customer
the shipping wedge
Shipping sentimentnegative
2.95
83,144 reviewsamazon4.0★google1.9★onsite
Top complaints
- • Non-delivery / never shipped orders (scam allegations)
- • Severely delayed delivery (weeks to 45 days)
- • Wrong/incorrect item shipped & difficult return process
- • Order cancellation confusion / no clear cancel process
- • Tracking / shipping status not updating ('shipping soon' stuck)
Top praise
- • on time
Complaint universe
11 topics mined across 22 public sources — the pitch context
amazon.ingharsoaps.shopreddit.cominstagram.comindiacustomercare.comapps.apple.comyoutube.comtrustpilot.complay.google.comlinkedin.comflash.cofacebook.comnykaa.comconsumercomplaints.in
highshippingNon-delivery / never shipped orders (scam allegations)9 mentions
- “Beware of Ghar Soaps Sale – Took Orders, Never Shipped, Refunded After ...”
- “I ordered from Ghar Soaps during their recent sale after seeing their ads. Got confirmation and a tracking link.”
- “Fraudster company / Scammers, prepaid order scam.”
reddit.comapps.apple.comconsumercomplaints.inindiacustomercare.com
highshippingSeverely delayed delivery (weeks to 45 days)8 mentions
- “Customer care team asking me to wait for 45 days to receive my delivery due to Ghar website technical issue, there were missing items.”
- “Don't order anything from ghar soaps they are taking almost a month to deliver the order. I placed order on 29 aug and pickup hasn't happened yet.”
- “10 days since I placed an order and it is not even dispatched.”
trustpilot.comreddit.comlinkedin.comflash.co
mediumshippingWrong/incorrect item shipped & difficult return process2 mentions
- “So ordered a set of ghar soaps out of which 1 item was incorrect.”
- “So mailed them related to this for which they asked for proof within 48 hours ...”
reddit.com
highservicePoor/unresponsive customer support around shipping issues6 mentions
- “Extremely Poor Delivery & Zero Customer Support.”
- “Worst customer service. Unresponsive customer service team. They ask to mail them and don't even reply the mails. Takes days to ship...”
- “They are reverting me very slow and their process is pathetic.”
reddit.commouthshut.comapps.apple.comlinkedin.com
lowshippingOrder cancellation confusion / no clear cancel process1 mention
- “ghar soaps me order cancel kaise kare || how to cancel order ghar soap”
youtube.com
mediumshippingTracking / shipping status not updating ('shipping soon' stuck)1 mention
- “Ghar soaps order shipping soon problem!! How to order shipping soon problem in Ghar soaps!!”
youtube.com
mediumproductCounterfeit/fake products sold via unauthorized channels4 mentions
- “Fake Ghar Soaps products were recently found being sold through unauthorized channels in Surat. Strict action has been taken.”
- “IMPORTANT CUSTOMER UPDATE ⚠️ Fake Ghar Soaps products were recently found being sold through unauthorized channels in Surat.”
instagram.comfacebook.com
mediumproductProduct efficacy doubts (detan/tan removal claims not working)6 mentions
- “I've been using it for the past 2-3 weeks but didn't see any changes. Like the tan ...”
- “The difference is not very much but noticeable.”
- “Guys how do i detan, been using ghar soaps but hasnt really worked.”
reddit.cominstagram.com
lowproductPositive product experience (gentle, moisturizing, effective)3 mentions
- “I've been using Ghar Soaps for more than a year, and I would say that this is the best soap available in the market. The soap is very gentle on the skin.”
- “A lovely soap called magic soap by @ghar soaps which exfoliate yr skin and moisturizes also.”
- “But 7 days... but Ghar soaps proved me wrong. I used their magic soap for 1 week and my skin went from...”
mouthshut.cominstagram.comm.mouthshut.com
mediumshippingMissing items in order / incomplete shipment1 mention
- “there were missing items. Poor...”
trustpilot.com
lowpricingPricing / coupon inquiries (not a complaint, informational)1 mention
- “reviews about the kojic acid soap and any COUPON please”
reddit.com
Weight distribution
popularity-weighted shipped weight
0-250g
100%
Decision-makers
founders/CxO first · public web + SERP · emails inferred/verified w/ confidence (DPDP-aware)
★ Founders / leadership
- Sayyam JainhighCo-Founder · Gharsoaps · LinkedIn
- Sunny JainhighCo-Founder @ Ghar Soaps · LinkedIn
- Building Ghar Soaps · LinkedIn
- Vishal C.highGhar Soaps- Founder's Office- Ops | MBA | ASIA & INDIA ...
Pre-order (growth / CMO)
- Pallavi KumarimediumMBA Marketing | Demand Generation & Digital ...
- Pranay TaunkmediumDigital Marketing | Inbound Marketing · LinkedIn
Post-order (ops / COO)
- Pranav BaramkarmediumDigital Marketing Analyst · LinkedIn
Gaps → Shiprocket products
4 opportunities, ranked by weight
post
NDR losses
No NDR management + delivery-failure signals
→ Shiprocket NDR — Automated NDR → higher delivery %
post
Slow delivery — customers want faster
Already sells on quick-commerce — speed is a differentiator they invest in
→ Shiprocket Quick (SDD / NDD) — Same-day / next-day delivery — cut WISMO and win speed-sensitive buyers
post
Marketplace / quick-commerce replenishment freight
On 6 marketplaces + quick-commerce (blinkit, zepto, instamart, bigbasket) — recurring inbound to their FCs
→ Shiprocket Cargo — B2B freight to restock Amazon/Flipkart/Blinkit/Zepto warehouses — cheaper inbound
post
Rate-card mismatch at modal weight
Volume skews 0–500g — sweet spot for competitive rates
→ Shiprocket rate card — Show ₹ savings at their modal 0–500g weight
Why now
Reviews flag "never shipped" scam allegations and 45-day delays with no NDR automation in place — at ~3.4L orders/mo, every failed delivery is lost revenue Shiprocket NDR recovers.
~3.4L orders/mo (1,78,963–6,37,586) · est. ₹9/shipment saved at modal 0-250g → ~₹31L/mo. Confidence: medium.
pre-orderPallavi Kumari (MBA Marketing | Demand Generation & Digital ...)
Pitch: Shiprocket Checkout (Fastrr)
GHAR SOAPS is live on 6 marketplaces plus Blinkit/Zepto/Instamart — that's the speed edge buyers now expect. Worth benchmarking your checkout conversion against category?
post-orderPranav Baramkar (Digital Marketing Analyst · LinkedIn)
Pitch: Shiprocket NDR
Your top complaints are non-delivery and stuck tracking — Shiprocket NDR automates re-attempts to lift delivery %, and Shiprocket Quick (SDD/NDD) kills the WISMO. On your modal 0-250g shipments across ~3.4L orders/mo, can I send a rate-card comparison plus Cargo pricing to restock your Blinkit/Zepto FCs cheaper?
Objection pre-empts
- Their own reviews already flag Non-delivery / never shipped orders (scam allegations) & Severely delayed delivery (weeks to 45 days) — lead with that, not features.
- Expect "we're happy with current" — counter with a free serviceability + rate audit.
Confidence caveats
what sales should NOT overstate
- ⚠All key signals are medium+ confidence.